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< SHIPPING & RETURNS >
Your order is shipped once your payment has been cleared.
We ship by EMS through Korea Post.
(Please note that this method is not express delivery.)
We ship all packages via EMS with tracking number.
Delivery time arrives in 7-30 business days depending on the country of delivery.
Due to COVID-19, the delivery is being delayed regardless of courier.
Please understand that it may be longer than the normal delivery period.
Please note that we only provide shipping to the below countries at this time.
Shipping costs are calculated automatically.
Business customers for bulk purchases, please contact us by email.
RETURNS & REFUNDS
If you find any faults in the products, we are happy to offer you a replacement or a full refund. If you are not happy with the purchase, you can return the unused goods to us within 15 days for your money back.Please note that refunds will be given for the item cost only, and the purchaser is responsible for the shipping costs. If you have any questions or concerns, please contact us before buying. Used, opened, and/or final sale items cannot be returned.We are not responsible for any loss incurred as a result of currency fluctuation.Please take into consideration that some products may take additional time for delivery and processing.
For more information, Please see our return & refund policy below.
CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.